Returns Policy
We want you to shop with confidence at Jaicom Enterprises. If you’re not satisfied with your purchase, we offer a hassle-free returns policy under the following conditions:
1. Eligibility for Returns
- Returns are accepted within [2] days of purchase.
- The item must be unused, in its original packaging, and in resellable condition.
- A valid proof of purchase is required.
2. Non-Returnable Items
- Opened or used items.
- Items damaged due to misuse or mishandling.
- Clearance or final sale items.
3. How to Initiate a Return
- Contact our support team at [info@jaicomenterprises.co.ke] with your order details.
- Ship the item back to us (return shipping costs may apply).
- Upon inspection, a refund or exchange will be processed.
Refunds will be issued to the original payment method within [2] business days.